Managing Medical Emergency Calls

Karl Hedman

262 SEK

Art.nr.: 978-91-7623-690-1 Kategori:

Beskrivning

Managing medical emergency calls is a question of utmost importance to both callers and emergency call-takers. This book provides readers with an understanding of questioning, emotion management, risk management and instruction giving in medical emergency calls. The study is based on ethnographic fieldwork in a Swedish emergency control centre.
Karl Hedman teaches sociology, social work and nursing at Jönköping University in Sweden. His current research concentrates on leadership in crises, migration and integration, ambulance services, social care services for older people, persons living with cancer and professional coping skills.

Mer information

Vikt 627 g
Storlek 17 × 169 × 239 mm
Språk

Engelska

Antal sidor

281

Publikationsår

2016

Bandtyp

Häftad

ISBN

978-91-7623-690-1

ISSN

1102-4712

Volym

113